Shop online with added confidence!

Gerber Federal Credit Union is pleased to bring you this valuable new service to enhance your existing Gerber 
FCU MasterCard account.  MasterCard SecureCode is a private code that brings you added protection against 
unauthorized use of your card when you shop online.

Every time you pay online at a participating merchant with your Gerber FCU MasterCard, you will be automatically 
prompted to enter your own private SecureCode - just like entering a PIN at the ATM.  With MasterCard SecureCode, 
only you and the people you designate can make online purchases using your Gerber FCU MasterCard at participating 
online merchants.  And, of course, your SecureCode is completely private; known only to you and Gerber Federal Credit 
Union.

Choosing your own private SecureCode is quick and easy.  Just click the MasterCard SecureCode logo above and 
enroll your card by following the simple steps.  Once you have created your private SecureCode you can then use it 
for future purchases at participating online merchants.

Frequently Asked Questions

About MasterCard SecureCode

How does MasterCard SecureCode work?
Once you've registered and created your own private SecureCode, you will be automatically prompted by Gerber Federal Credit Union at checkout to 
provide your SecureCode each time you make a purchase with a participating online merchant. Your SecureCode is quickly confirmed by  Gerber 
Federal Credit Union and then your purchase is completed. Your SecureCode will never be shared with the merchant. It's just like entering your PIN 
at an ATM.

How does MasterCard SecureCode protect me?
When you correctly enter your SecureCode during a purchase at a participating online merchant, you confirm that you are the authorized cardholder 
and your purchase is then completed. If an incorrect SecureCode is entered, the purchase will not be completed.

What are the system requirements for MasterCard SecureCode?
MasterCard SecureCode works with most browsers. Please be advised software which prevents pop-up windows may interfere with your use of 
SecureCode.

Sign Up for MasterCard SecureCode

How many cards can I register with MasterCard SecureCode?
We encourage you to register all of your MasterCard cards. There is no limit on how many cards you can register.

Shopping with MasterCard SecureCode

Where can I shop with MasterCard Secure Code?
To view a list of participating SecureCode merchants, click here. Please check back periodically to see which new merchants have been added 
to the list. When buying from merchants who do not yet participate in SecureCode, you will still be protected from unauthorized purchases with 
Zero Liability from MasterCard.

How do I know whether a merchant participates in SecureCode?
Most participating merchants will display the MasterCard SecureCode logo on their site. However, even if you don't see the SecureCode logo, the 
merchant may still be a participant and you will be prompted to provide your SecureCode.

How will the online merchant know that I'm registered for MasterCard SecureCode?
When you use a card that is enrolled in the MasterCard SecureCode program at participating online merchants, the merchant automatically 
recognizes your MasterCard card number during the transaction.

What happens when I use my SecureCode at a participating merchant?
There is no need to login or sign in. When you make a purchase at a participating merchant and enter your registered MasterCard information, 
you will automatically be prompted by Gerber Federal Credit Union  to enter your SecureCode. After reviewing the details of your purchase and 
confirming that your Personal Greeting is correct, simply type in your SecureCode to complete your purchase.

What is a Personal Greeting?
The Personal Greeting is a message that you create during sign-up. Each time you make an online purchase at a participating merchant, you will 
be prompted to enter your SecureCode. At this time, you'll see your Personal Greeting and other purchase details. The Personal Greeting is your 
assurance that you are communicating with Gerber FederalCredit Union. If the Personal Greeting displayed in the pop-up box is incorrect, you should 
not enter your SecureCode, but should instead contact Member Service immediately by calling the phone number on the back of your enrolled 
MasterCard card, to report a possible fraud.

How will SecureCode change the online purchase process?
The online purchase process will not change except that now you will be prompted to provide your SecureCode during checkout. Your SecureCode 
will never be revealed to the merchant during the checkout process.

Will I be able to make purchases at merchants that accept MasterCard but do not participate in the MasterCard 
SecureCode program?
Yes, you will not be asked for your SecureCode during these purchases.  You will continue to be protected from unauthorized purchases by Zero Liability 
from MasterCard.  

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